PCCG Payment Processing Blog

Buyers’ habits an important consideration in global payment expansion

By Patricia Carlin Consulting Group

Established internet businesses may eventually find that the opportunity is ripe for them to expand to different international markets. This can be a critical step in the progression of any business, and entrepreneurs need to ensure they’re approaching this milestone with caution.
As they look to develop an online presence in foreign locales, companies will need to develop an online payment platform. Dealing with international financial affairs can be tricky for any business, so it’s important to have the right help when considering important moves, like the opening of offshore merchant accounts.

Some business owners take for granted that shoppers in every country think and behave alike. Actually, consumer behavior varies from country to country just the same way cultures and customs do. The savvy entrepreneur should be able to take this into account when developing an internet business in foreign markets and make informed decisions.

When considering global payment expansion, business owners should look to become familiar with the buying habits of the locals. Experienced consultants can provide some idea of how consumers in certain countries prefer to spend their money and conduct online transactions.

A report from eConsultancy notes that buyers in the United States are quite comfortable paying for items online with credit cards, but German shoppers might be more hesitant and may require more assurance when it comes to safety.

South American consumers are nearly as comfortable with credit card transactions as buyers in the states, but they’re also considered more savvy regarding mobile payments, reported eConsultancy. As a result, merchants looking to enter these markets may want to ensure their payment platform is equipped to handle mobile transactions.

These are the types of concerns business owners will want to work out when developing a global payment expansion strategy. Expert assistance may go a long way toward making their foreign migration more successful.

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